Your data, handled with care.

Sleep Right (ABN 84 141 511 501) takes your privacy seriously. This policy explains what we collect, why, and how we protect it. Last updated April 2026.

What we collect

When you place an order, subscribe to our newsletter, or contact us, we may collect:

Name, email address, shipping address, and phone number
Payment information (processed securely by Shopify Payments — we never see or store your card details)
Order history and communication preferences
Analytics data about how you use our website (page visits, device type, approximate location)

How we use it

To fulfil and ship your order, and to contact you about it
To provide customer support when you email us
To send you marketing communications, only if you’ve opted in (newsletter signup, for example). You can unsubscribe anytime.
To improve the website and our products using aggregated, anonymised usage data

Who we share it with

We don’t sell your personal data. We share it only with service providers that help us run the business, including:

Shopify — e-commerce platform, order processing, payments
Shipping carriers — to deliver your order
Vercel — website hosting
Google Analytics — privacy-respecting usage analytics (if enabled)

Cookies

We use essential cookies to make the site work (cart, login, checkout). We may use analytics cookies to understand how the site is used, but only with your consent where required by law.

Your rights under Australian privacy law

The Privacy Act 1988 (Cth) and the Australian Privacy Principles apply to how we handle your personal information. You have the right to:

Request access to the personal information we hold about you
Ask us to correct inaccurate information
Request deletion of your data (subject to our legal record-keeping obligations)
Complain to the Office of the Australian Information Commissioner (OAIC) if you believe we’ve mishandled your data

Security

We use industry-standard safeguards. Payments run over TLS-encrypted connections through Shopify Payments. Our servers are hosted on trusted infrastructure. No system is perfect — if we ever suffer a data breach that affects you, we’ll notify you as required by law.

Contact

Questions or requests about your data: hello@sleepright.au.